Skip to main content

​
In the platform

  • Quick Start Guide: the help button at the bottom of the left navigation replays the guided tour of the platform.
  • This documentation covers every major workflow; use the search bar above to jump straight to a topic.

​
Contact us

  • Email info@hellosky.ai and the team will route your question.
  • If your firm has a dedicated account manager, they are your fastest path for plan changes, new seats, and integration setup.
When reporting a problem, include:
  1. What you were doing (the page and the action).
  2. What you expected, and what happened instead.
  3. A screenshot if possible, and the approximate time, which helps us find it in the logs.
For “the page seems frozen” issues, try a hard refresh (Ctrl+Shift+R) before writing in; it resolves most cases instantly. See the FAQ for other quick fixes.